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The Community Health Center of West Palm Beach earned a 2021 Gold Rating from the National Association of Free and Charitable Clinics (NAFC) Quality Standards Program. By self-attesting that the organization has certain policies and procedures in place, it is able to highlight its commitment to providing quality care to its patients. The mission of the National Association of Free and Charitable Clinics is to ensure the medically underserved have access to affordable healthcare. The NAFC and its members are dedicated to ensuring that patients receive quality health care. To quantify and qualify the care provided at the Free and Charitable Clinic network, the NAFC formalized a set of Quality Standards for member organizations.

“We are constantly striving to improve the level of care that we are able to provide to our community. We voluntarily participate and cooperate with various accrediting agencies who audit all our documents and finances to certify that we operate at a level of excellence, this ensures that our patients are receiving the best quality care, which they deserve and expect from us.”

– George Papadimitriou
President and Executive Director 

Members voluntarily submit information to the NAFC on the various policies and procedures in place to attain their standards rating and attest/pledge that they successfully incorporate these standards within their organization. NAFC Quality Standards elements include policies and procedures related to the following areas: Administrative, Enhanced Access and Continuity of Care, Identifying and Managing Patient Population information, Planning and Managing Care, Providing Self-Care Support and Community Resources, Tracking and Coordinating Care, and Measuring and Improving Performance.

*The National Association of Free & Charitable Clinics (NAFC) is the only nonprofit 501c(3) organization whose mission is solely focused on the issues and needs of the medically underserved throughout the nation and the more than 1,400 Free and Charitable Clinics and Pharmacies that serve them. The NAFC has earned the Platinum Seal of Transparency from GuideStar. Founded in 2001 and headquartered near Washington, D.C., the NAFC is working to ensure that the medically underserved have access to affordable quality health care and strives to be a national voice promoting quality health care for all. For more information about the NAFC, please visit http://www.nafcclinics.org.